Manuals and Guides
How to use TheWell
Terms of Use
Our Terms of Use will be updated regularly. Please make sure to visit this page to familiarize yourself with the latest version of our Terms of Use.
TheWell Box Operator Guides
Before you use TheWell Box
Watch the video below before you use TheWell Box first time:
How to access TheWell Box Portal
To connect to TheWell Box and access the portal
- Turn on the box
- Connect to TheWell Box Wifi (follow the instructions below)
- Insert the password (default password is: “TheWellBox”)
- Use any browser and type: http://thewell.box
How to access the admin section
To access the admin section
- Turn on the box
- Access TheWell Box portal
- Then follow these four steps:
How to connect TheWell Box to the internet
To connect the box to the internet
- Turn on the box
- Access TheWell Box portal
- Access the admin section
- Then follow these four steps:
How to activate TheWell Box to the cloud service
To activate TheWell Box to the cloud service
- Ask your cloud administrator for “site code” and “site password”
- Turn on the box
- Login to TheWell Portal
- Login as admin
- Connect the box to the internet
- Then follow these 7 steps:
How to sync TheWell Box to the cloud
To sync TheWell Box with the cloud
- Turn on the box
- Login to TheWell Portal
- Login as admin
- Connect the box to the internet
- Activate TheWell Box
- Then take these seven steps:
How to change access point WiFi
To sync TheWell Box with the cloud
- Turn on the box
- Login to TheWell Portal
- Login as admin
- Then take these four steps:
How to setup default user interface language on TheWell Box
To sync TheWell Box with the cloud
- Turn on the box
- Login to TheWell Portal
- Login as admin
- Then take these three steps:
!!! How to change admin password and details
To sync TheWell Box with the cloud
- Turn on the box
- Login to TheWell Portal
- Login as admin
- Then take these three steps:
!!! How to create and restore a backup
To sync TheWell Box with the cloud
- Turn on the box
- Login to TheWell Portal
- Login as admin
- Then take these three steps:
!!! How to access and use box statistics
To sync TheWell Box with the cloud
- Turn on the box
- Login to TheWell Portal
- Login as admin
- Then take these three steps:
!!! How to reset a box to factory standard
To sync TheWell Box with the cloud
- Turn on the box
- Login to TheWell Portal
- Login as admin
- Then take these three steps:
!!! How to reset access point wifi and passwords on TheWell Box
To sync TheWell Box with the cloud
- Turn on the box
- Login to TheWell Portal
- Login as admin
- Then take these three steps:
!!! How to connect TheWell Box to a projector or monitor with HDMI
To sync TheWell Box with the cloud
- Turn on the box
- Login to TheWell Portal
- Login as admin
- Then take these three steps:
How to install a new software image
Installation guide for PC:
Installation guide for Mac / iOS:
TheWell Box User Guides
How to log on to TheWell
Watch the video on how to connect to TheWell Box Portal
How to use TheWell Portal Menu
How to access and use the media library
To activate TheWell Box to the cloud service
- Turn on the box
- Login to TheWell Portal
- Login as admin
- Connect the box to the internet
- Then follow these 7 steps:
How to access and use TheWell Learn
To use the media library
- Login to TheWell Portal
- Use the steps below to search for collections, stream and download content:
How to use TheWell Learn App
!!!How to change toggle theme
TheWell Cloud Guides
Before you use TheWell Box
Watch the video below before you use TheWell Box:
How to activate TheWell Box
To activate TheWell Box to the cloud service
- Turn on the box
- Login to TheWell Portal
- Login as admin
- Connect the box to the internet
- Then follow these 7 steps:
How to access the admin section
How to activate TheWell Box
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Disclaimer:
We are currently developing our manuals. The manuals may contain mistakes or errors. Please report any issue directly to our support (support@thewell.systems).
Continue to follow the updates on this page to get access to the latest version of the manual.